Legal

EVOLV CHIROPRACTIC, PLLC

WEBSITE PRIVACY POLICY

Effective Date: March 31st, 2026

Last Updated: March 31st, 2026

KEY POINTS (SUMMARY)

•       We collect basic contact and scheduling information when you contact us or book an intro call.

•       Please do not submit private health or medical details through our website forms or booking notes. Use phone or in-person visits for sensitive information.

•       We use website analytics and advertising tools (such as Google Analytics, Google Ads, and Meta Pixel) to understand how our site is used and to measure marketing performance.

•       You can opt out of marketing emails and marketing texts at any time.

•       We do not sell your personal information.

1) WHO WE ARE

This Website Privacy Policy ("Policy") describes how Evolv Chiropractic, PLLC ("Evolv," "we," "us," or "our") collects, uses, shares, and protects information in connection with our website and related online services (collectively, the "Site").

Business Address:

611 N Bishop Avenue, Suite #100

Dallas, TX 75208

Phone: 214-837-7967

Email (privacy and general inquiries): info@evolvchiro.com

2) SCOPE OF THIS POLICY

This Policy applies to information collected through the Site, including:

•       Scheduling an intro call through Calendly

•       Submitting a message through our contact form

•       Interacting with our Site content, links, and embedded tools

•       Marketing opt-ins you provide through the Site

This Policy does not apply to information collected offline (for example, in our clinic) or information collected through systems used to provide healthcare services (for example, an electronic health record platform). If you become a patient, you may receive a separate HIPAA Notice of Privacy Practices describing how protected health information is used and disclosed.

3) INFORMATION WE COLLECT

A. Information you provide directly

Depending on how you interact with the Site, we may collect:

•       Contact details (name, email address, phone number)

•       Scheduling details (requested time, availability, and related booking information)

•       Intro-call details you submit (for example, a general description of why you are reaching out)

•       Communications (messages you send us through the Site)

Important: Please do not submit private medical information or sensitive health details through the Site, the contact form, or open text fields in booking tools. These channels are not intended for sensitive medical information. If you choose to include such information anyway, you do so at your own discretion.

B. Information collected automatically

When you visit the Site, we (and our service providers) may automatically collect:

•       Device and browser information (for example, IP address, device type, browser type, operating system)

•       Usage data (for example, pages visited, time spent, clicks, referring/exit pages)

•       Approximate location (for example, city/region inferred from IP address)

•       Cookie and tracking identifiers

C. Cookies and similar technologies

We use cookies and similar technologies (such as pixels and tags) for:

•       Site functionality and security

•       Analytics (understanding what content is helpful, improving performance)

•       Advertising measurement (understanding whether marketing is working)

You can manage cookies using our cookie banner and your browser settings (see Section 8).

4) HOW WE USE INFORMATION

We may use the information we collect to:

•       Provide and operate the Site

•       Schedule and manage intro calls and respond to inquiries

•       Communicate with you about your request (for example, confirmations, reminders, follow-ups)

•       Send marketing communications if you opt in (email and/or SMS)

•       Improve our Site, marketing, and operations (including analytics and conversion measurement)

•       Maintain security, prevent fraud, and enforce our policies

•       Comply with legal obligations and respond to lawful requests

5) HOW WE SHARE INFORMATION

A. Service providers and vendors

We use third-party service providers to run the Site and related tools, including:

•       Website platform and hosting (Squarespace)

•       Scheduling and messaging (Calendly)

•       Maps and reviews integrations (Google)

•       Analytics and advertising measurement (for example, Google Analytics, Google Ads, Meta Pixel)

•       Email services (our email provider and related tools)

•       Future operational tools (for example, a CRM) if we adopt them later

These providers may process information on our behalf for the purposes described in this Policy.

B. Advertising platforms (audience matching)

We may share hashed contact information (such as hashed email addresses or phone numbers) with advertising platforms such as Meta (Facebook/Instagram) and Google to create custom or lookalike audiences for marketing purposes. This is done using industry-standard hashing practices and is subject to each platform's data use policies. We do not share raw, unhashed personal information for this purpose.

C. Legal and compliance reasons

We may disclose information if required to do so by law or if we believe disclosure is necessary to:

•       Comply with legal process

•       Protect our rights, property, safety, or the safety of others

•       Investigate or prevent suspected fraud or security issues

D. Business transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of business assets, information may be shared as part of that transaction.

E. We do not sell personal information

We do not sell your personal information for money. We also do not knowingly sell sensitive personal information.

6) MARKETING COMMUNICATIONS (EMAIL AND SMS)

A. Email marketing

If you opt in to marketing emails, you can opt out at any time by using the unsubscribe link in the email or by contacting us at info@evolvchiro.com.

B. SMS/text messaging

If you opt in to marketing texts, you can opt out at any time by replying STOP. Message frequency may vary. Message and data rates may apply. You can request help by replying HELP (if available) or contacting us at info@evolvchiro.com or 214-837-7967.

C. Service-related messages

Even if you opt out of marketing messages, we may still send non-marketing messages that are necessary to provide or manage services you requested (for example, scheduling confirmations or reminders).

7) DATA RETENTION

We retain information for as long as reasonably necessary for the purposes described in this Policy, including to:

•       Respond to your inquiries and manage your requests

•       Maintain business records

•       Comply with legal, accounting, or regulatory requirements

•       Resolve disputes and enforce agreements

If you request deletion, we will consider and respond in accordance with applicable law. We may retain certain information as required or permitted by law.

8) YOUR CHOICES AND CONTROLS

A. Cookie choices

You can manage cookie preferences using our Site's cookie banner (if enabled) and through your browser settings. If you disable certain cookies, some Site features may not function as intended.

B. Marketing choices

You can opt out of marketing emails and marketing texts at any time (see Section 6).

C. Access, correction, deletion (Texas and other privacy rights)

Depending on where you live and applicable law, you may have certain rights regarding your personal data, which may include:

•       Access to your personal data

•       Correction of inaccurate personal data

•       Deletion of personal data

•       Opting out of targeted advertising

To submit a request, contact us at info@evolvchiro.com.

D. Do Not Track and Global Privacy Control (GPC)

Our Site does not respond to Do Not Track (DNT) or Global Privacy Control (GPC) signals at this time. You may manage your privacy preferences through our cookie banner and the opt-out mechanisms described in this Policy.

9) CHILDREN'S PRIVACY

The Site is not directed to children under 13, and we do not knowingly collect personal data from children under 13. If you believe a child has provided information to us, please contact us and we will take appropriate steps to address it.

10) SECURITY

We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11) NONDISCRIMINATION

We do not discriminate against any individual on the basis of race, color, national origin, sex, age, disability, or any other characteristic protected by applicable law in connection with our services or communications. If you believe you have been subject to discrimination, please contact us at info@evolvchiro.com or 214-837-7967.

12) THIRD-PARTY LINKS AND EMBEDDED SERVICES

The Site may include links to or embedded tools from third parties (such as scheduling tools, maps, reviews, or social platforms). Your interactions with those third parties are governed by their own policies. We are not responsible for the privacy practices of third parties.

13) CHANGES TO THIS POLICY

We may update this Policy from time to time. If we make material changes, we will update the "Last Updated" date and may provide additional notice as appropriate. Your continued use of the Site after changes become effective means you accept the updated Policy.

14) CONTACT US

If you have questions about this Policy or wish to submit a privacy request, contact:

Evolv Chiropractic, PLLC

611 N Bishop Avenue, Suite #100, Dallas, TX 75208

info@evolvchiro.com

214-837-7967

EVOLV CHIROPRACTIC, PLLC

WEBSITE TERMS & CONDITIONS (TERMS OF USE)

Effective Date: March 31st, 2026

Last Updated: March 31st, 2026

KEY POINTS (SUMMARY)

•       This website provides general information and allows you to request or book an intro call.

•       This site does not provide medical advice and does not create a doctor-patient relationship.

•       Do not use this site for emergencies.

•       You agree to binding arbitration for certain disputes (see Section 13).

1) ACCEPTANCE OF THESE TERMS

These Website Terms & Conditions ("Terms") are a legal agreement between you and Evolv Chiropractic, PLLC ("Evolv," "we," "us," or "our"). By accessing or using our website and related online services (the "Site"), you agree to these Terms and to our Website Privacy Policy. If you do not agree, do not use the Site.

2) ELIGIBILITY

The Site is intended for adults. By using the Site, you represent that you are at least 18 years old.

3) NOT MEDICAL ADVICE; NO DOCTOR-PATIENT RELATIONSHIP

The Site provides general information about our clinic and services. The Site is not medical advice and is not a substitute for professional diagnosis or treatment.

Using the Site, submitting a contact form, or booking an intro call does not create a doctor-patient relationship. A doctor-patient relationship is formed only through an in-person (or otherwise appropriate) clinical intake and mutual agreement.

4) NOT FOR EMERGENCIES

Do not use the Site for medical emergencies. If you believe you have a medical emergency, call 911 or go to the nearest emergency room.

5) SCHEDULING AND COMMUNICATIONS

A. Intro call bookings

You may be able to book an intro call through Calendly or similar tools. Availability is subject to change. We may reschedule or cancel appointments as needed.

B. Cancellations / no-shows (intro calls)

If you cannot attend an intro call, please cancel or reschedule as soon as possible (we request at least 2 hours' notice when feasible). There is no fee for intro-call no-shows unless we explicitly state otherwise in writing.

C. Future paid visits and cancellation policies

Paid services, evaluations, or plans of care may have separate policies and consents presented at the time of scheduling or intake. Those terms will govern your paid visits. Our general policy for paid appointments (including evaluations and plan-of-care visits) requires at least 24 hours' notice to cancel or reschedule. We reserve the right to consider extenuating circumstances on a case-by-case basis.

6) USER CONTENT AND SUBMISSIONS

If you submit information to us through the Site (including messages, scheduling notes, or form submissions), you agree:

•       Not to submit sensitive medical details through the Site's general forms or open text fields

•       Not to submit unlawful, defamatory, harassing, obscene, or infringing content

•       That you are responsible for the content you submit

You grant us permission to use the information you submit to respond to you and to operate our business, consistent with our Privacy Policy.

7) MARKETING TEXTS AND EMAILS (OPTIONAL)

If you opt in to receive marketing messages, you agree that:

•       Message frequency may vary

•       Message and data rates may apply

•       You can opt out of marketing texts by replying STOP and opt out of marketing emails via the unsubscribe link (or by contacting us)

•       Consent to marketing messages is not required to receive services

We may also send service-related messages (for example, confirmations or reminders) related to services you requested, even if you have opted out of marketing messages.

8) INTELLECTUAL PROPERTY

The Site and its content (including text, graphics, logos, images, videos, and design) are owned by Evolv or licensed to Evolv and are protected by applicable intellectual property laws. You may view and use the Site for your personal, non-commercial use. You may not copy, reproduce, modify, distribute, or exploit the Site content without our prior written permission.

"Evolv Chiropractic" and our logo may be protected under common law trademark rights and other applicable intellectual property protections, even if not yet federally registered.

9) PROHIBITED USES

You agree not to:

•       Use the Site for unlawful purposes

•       Attempt to gain unauthorized access to the Site or its systems

•       Interfere with the Site's operation or security

•       Harvest or scrape data from the Site without our written permission

•       Upload viruses or malicious code

•       Use the Site to send spam or unsolicited messages

10) THIRD-PARTY SERVICES AND LINKS

The Site may include links to third-party websites or embedded services (for example, Calendly, Google Maps, Google Reviews, Instagram, Anytime Fitness). We do not control third-party services and are not responsible for their content, availability, or practices. Your use of third-party services is governed by their own terms and policies.

11) DISCLAIMER OF WARRANTIES

THE SITE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

12) LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, EVOLV WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, EVOLV'S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SITE SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU PAID TO USE THE SITE (IF ANY), WHICHEVER IS GREATER.

13) ARBITRATION AGREEMENT AND CLASS ACTION WAIVER

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

A. Informal resolution first

Before starting arbitration, you agree to contact us at info@evolvchiro.com and describe the issue and the relief you seek. We will try to resolve disputes informally before either party initiates formal proceedings.

B. Agreement to arbitrate

Except as described below, you and Evolv agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Site will be resolved by binding arbitration, rather than in court.

C. Arbitration administrator and rules

Arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules (or other applicable AAA rules). The arbitrator will have authority to award any relief that a court could award, consistent with these Terms. Information about AAA and its rules is available at www.adr.org.

D. Location and governing law

The arbitration will take place in Dallas County, Texas, unless you and we agree otherwise. These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

E. Class action waiver

YOU AND EVOLV AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.

F. Exceptions

This arbitration agreement does not prevent either party from:

•       Bringing an individual claim in small claims court (if eligible), or

•       Seeking injunctive or other equitable relief in court for misuse of intellectual property or unauthorized access to the Site

G. Severability

If the class action waiver is found unenforceable, then the arbitration agreement will be unenforceable only as to class claims, and the remaining provisions will continue to apply to the fullest extent permitted by law.

14) NONDISCRIMINATION

We do not discriminate against any individual on the basis of race, color, national origin, sex, age, disability, or any other characteristic protected by applicable law in connection with services described on or accessed through the Site.

15) INDEMNIFICATION

You agree to indemnify and hold harmless Evolv and its owners, employees, and contractors from any claims, liabilities, damages, and expenses (including reasonable attorneys' fees) arising out of or related to your misuse of the Site or violation of these Terms.

16) CHANGES TO THE SITE OR TERMS

We may update the Site and these Terms at any time. If we make material changes, we will update the "Last Updated" date. Your continued use of the Site after changes become effective means you accept the updated Terms.

17) CONTACT

Evolv Chiropractic, PLLC

611 N Bishop Avenue, Suite #100, Dallas, TX 75208

214-837-7967

info@evolvchiro.com